Privacy Policy

1. Information we collect

FreeGo TV collects only the minimum information needed to deliver our IPTV service. This includes:

• Email address for account creation and credentials delivery
• live chat number (if you choose this contact method)
• Payment information processed by our payment gateway (we do not store credit card data)
• IP address for service delivery and fraud prevention
• Device type and IPTV app used (for technical support)

2. How we use your information

Your data is used solely to:

• Provision your subscription and deliver service credentials
• Respond to support requests
• Process payments and issue refunds
• Send important service updates and renewal reminders
• Improve our service through anonymized usage analytics

We never sell, rent, or share your personal information with third parties for marketing purposes.

3. Data security

All data is transmitted over encrypted HTTPS connections. Payment information is processed by PCI-DSS compliant payment processors. Personal data is stored on secured servers with access restricted to authorized personnel.

4. Cookies

We use minimal cookies to remember your session and improve site performance. We do not use third-party advertising cookies. You can disable cookies in your browser settings without affecting service delivery.

5. Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to active subscription terms)
• Withdraw consent for marketing communications at any time
• File a complaint with your local data protection authority

6. Data retention

We retain account information for the duration of your subscription plus 12 months for billing and support purposes. After this period, data is permanently deleted unless required by law.

7. Third-party services

FreeGo TV uses the following third-party services that may process limited data:

• Payment gateways (Stripe, PayPal) for transaction processing
• Email delivery services for credential delivery
• Anonymous analytics (no personal identification)

8. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email to active subscribers and posted on this page with an updated revision date.

9. Contact us

For questions about this Privacy Policy or to exercise your rights, contact us at: